Terms of use

1. Your agreement with us

These terms govern your use of Riposte, a service provided by SOUVENIR LABS LTD, company number17370314, registered in England and Wales. By creating an account or using Riposte, you agree to these terms and our community standards. Our privacy policy explains how we process personal data. If you do not agree, do not create an account or use Riposte.

2. Adults only and account responsibility

You must be at least 18 and legally able to enter this agreement. Give accurate account and age information, keep your device and sign-in codes secure, and tell us promptly if you suspect unauthorised access. You may not transfer an account or create one for someone else. You are responsible for activity through your account unless it results from our failure to use reasonable care.

3. What Riposte provides

Riposte lets adults take part in voice debates and discussions with friends or matched participants. Features may include transcription, summaries, scores, outcomes, matching, invitations, reactions, and style insights. Some features require both participants to complete a step before the conversation can continue or conclude.

4. Your content and the licence we need

You retain ownership of content you create. You give us a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, transcribe, analyse, adapt, and display that content only as reasonably necessary to provide, secure, maintain, and improve the Riposte features you use. This licence lets us deliver a contribution to its intended participant and process it to provide the requested feature. It does not transfer ownership to us.

The licence ends when the content is deleted, except to the limited extent a copy remains temporarily in a protected backup, has been irreversibly de-identified, or must be preserved for a specific legal or safety reason. Account deletion removes associated user-generated content from the service, including content shared through Riposte, subject to those limited exceptions. We cannot delete copies another person made outside Riposte.

5. Recordings and other people's rights

You must have the rights and permissions needed for anything you record, say, or upload. Other participants know that contributions made through Riposte are recorded and processed as part of the service, but that does not replace any additional notice or consent required where you are. Do not record a bystander, use Riposte to capture someone without their knowledge, or upload a recording made outside Riposte unless you have the permissions required by law. Respect privacy, confidentiality, intellectual-property, and publicity rights.

6. Acceptable use

You must not:

• break our community standards or use Riposte for unlawful, fraudulent, exploitative, abusive, or harmful activity;
• threaten, stalk, harass, impersonate, deceive, or disclose another person's private information;
• access another person's account, probe non-public systems, evade protective controls, or interfere with the service;
• scrape, bulk-download, resell, or commercially exploit Riposte or another user's content without permission;
• upload malware or use automated accounts, spam, manipulation, or deceptive engagement;
• infringe intellectual-property, privacy, recording, or other rights; or
• present a Riposte transcript, score, summary, or outcome as professional, legal, medical, financial, or factual advice.

7. Transcripts, outcomes, and availability

Transcripts, summaries, scores, and outcomes rely on automated processing. They can be incomplete, subjective, or wrong and are provided for discussion and entertainment. Use your own judgment and do not rely on them for important decisions.

During testing, features may change, fail, or be withdrawn. We do not promise uninterrupted availability, permanent storage of a contribution, a particular opponent, or a particular result. Keep your own lawful copy of anything important.

8. Moderation, reports, and enforcement

You can report content and accounts and block other users in Riposte. We may investigate content and account activity, remove or restrict content, limit discovery or features, suspend or close accounts, preserve relevant evidence, and notify appropriate authorities where reasonably necessary to operate the service, enforce these terms, comply with law, or protect people. We consider context, severity, repetition, credible risk, and account history, but cannot monitor every exchange.

Serious or urgent conduct may lead to immediate action without warning. Where appropriate, we will give a reason for a moderation decision and provide a way to appeal through our support page.

9. Third-party services and app stores

Riposte depends on mobile platforms and specialist providers, whose terms may also apply. Subscriptions and refunds are also subject to the rules of the store through which you made the purchase. On Apple platforms, Apple's Standard Licensed Application End User License Agreement applies in addition to these terms unless a different valid agreement is presented in the store listing. If a mandatory store term conflicts with these terms, the mandatory term applies to the extent of the conflict.

10. Closing or deleting an account

You may stop using Riposte and request permanent account deletion at any time through profile settings or the alternative process on our support page. We may suspend or close an account for a serious or repeated breach, a legal requirement, a security or safety risk, or discontinuation of the service. Where reasonable, we will explain the decision and any available appeal.

11. Responsibility and liability

Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud, or your mandatory consumer rights. If we fail to use reasonable care and skill, we are responsible for loss that was a foreseeable result of that failure. We are not responsible for loss caused by your breach, another user, an inaccurate contribution or outcome, events outside our reasonable control, or business losses arising from use of a consumer service for commercial purposes, except where law requires otherwise.

12. Changes, law, and contact

We may update these terms as Riposte or applicable requirements change. We will give reasonable notice of a material change when appropriate. These terms are governed by the laws of England and Wales, but you retain any mandatory consumer protections and rights to bring a claim available where you live.